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FAQ

Twelve25 Lighting

FAQFrequently Asked Questions
No, we work very hard to be as discreet as possible. For the most part, we do everything by hand. When we trench, we use a small shovel to gently split the ground, just big enough to fit the wire(s). Then, when we are done, we close that seem and there’s a small “stitch” left in the yard. Most clients barely notice it and if they do, it’s usually gone after the first or second time it rains. 
Each home and property is different. That’s where our experienced designers play a huge part. They will use their training and experience to design an elegant lighting plan that highlights the features of your home and landscaping.
These guys may be great at what they do respectively, but they typically don’t specialize in outdoor lighting. We DO. All we do is lighting. We specialize and hyper-focus on lighting. We START with the design. We work to make sure that your design is elegant and impactful with strategically and intentionally placed lights. Sure, anyone can install a light fixture but not everyone is a lighting designer. You hire a professional painter to paint your home not the pool guy. You hire an auto mechanic to fix your car not just a handyman. You hire alarm and security company to protect your property and not an electrician. So, hire a company that specializes in Outdoor Lighting & Design not the landscaper, power-washer, or window cleaner.
There are many contractors out there who will do work for less. This is true in every industry. We understand that we are not going to be the cheapest option. We don’t sell on price. We sell on DESIGN and value.
 
When comparing us with another service provider, it is very important to understand that we approach everything from the DESIGN perspective first. Because of that, our designs may include more lights than the “cheaper” guy.
It goes back to our design training and philosophy. The fewer lights used, the brighter each of the lights needs to be to illuminate your home and property. Using MORE fixtures enables us to focus on the nuances of how light spreads and the shadows it creates. By selecting the perfect fixture for each area and using a softer bulb, we create warm and welcoming environments. We’ve found, through our experience, that using more lights/fixtures enables us to get a softer and more welcoming effect. Your home should NOT look like Vegas or Hollywood – it should be elegant, warm, and welcoming. 
Yes, we are fully insured. COIs available upon request.
Our trained staff members will show up in uniform to your property. Each designer and technician has been through our employment screening which includes both a criminal background check and sex offender check.
For most typical installations, you’ll never even know we were there. We work hard to make sure to return everything as closely as possible to its original condition. However, you may notice some small lines in the grass where the wires were run and you’ll probably notice the new fixtures in the mulch beds, under trees, and around the house.
All of our systems are considered “low-voltage.” The low voltage system is powered by a transformer that plugs into a traditional outdoor rated GFI outlet. The low voltage system uses a minimum amount of electricity each month. For the average installation, most people won’t even notice a difference in their monthly electric bill. 
That’s totally up to you. Many people choose to have the lights came on at sunset and go off at sunrise.  If you prefer to have them come on or go off on another schedule, let us know at the time of your installation and our techs can program the timer to your desired schedule.
YES! Outdoor lighting makes a huge difference when it comes to curb appeal. Checkout some of our before and after photos to see the difference for yourself. In addition to curb appeal, overall, outdoor lighting adds a level of security around your property. And, if that’s not enough, one of the biggest values is that your outdoor living space becomes USABLE after dark. Whether you want to BBQ outside on a nice night or sit and have glass of wine on the back deck after the kids are asleep, outdoor lighting will bring these spaces to life and allow you to enjoy them in a whole new way.
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